FAQ

1. How long does shipping take?

Shipping times may vary depending on your location. Generally, it takes 3-5 business days for domestic orders and 7-14 business days for international orders. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

2. How much does shipping cost?

Shipping costs are calculated at checkout based on the weight and destination of your order. We offer competitive shipping rates to ensure you get the best value for your money.

3. Do you offer express shipping?

Yes, we offer express shipping options for select locations. During checkout, you will have the option to choose express shipping if it is available for your destination. Please note that additional fees may apply for express shipping.

4. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the courier's website.

5. What if my order is lost or damaged during shipping?

In the rare event that your order is lost or damaged during shipping, please contact our customer support team with your order details. We will investigate the issue and work towards a resolution, which may include a replacement or refund.